Tired of Your Sustainability Report Collecting Dust? Here’s the Fix.

For most companies, the annual report is the single largest piece of sustainability communications they’ll publish all year, and teams often spend the better part of the fall and winter months putting it together. 

3BL has helped organizations bring their reports from the scarcely visited corners of their websites out to a broader audience for over a decade. But beyond reaching core stakeholders with the report itself, at a time when sustainability communications are under increasing scrutiny, that 150-page longread can serve as a guidepost for effective content planning across the year. Here’s how to make the most of it. 

Use your report as a data source to tell credible, business-focused stories all year long. Sustainability communicators are walking a thin line. On one side, a growing segment of consumers are seeking responsible businesses. On the other, regulators in the European Union are clamping down on unsubstantiated green claims, while some political critics in the U.S. question whether sustainability efforts detract from core business value. 

One thing that can address all of these challenges? Data. 

Demonstrating direct evidence of the value and efficacy of sustainability programming not only helps to ward off would-be critics, but it also reduces the risk of being labeled a greenwasher and helps to build trust with stakeholders. And your report is likely the most robust data dump you have. Each time you mention an issue, goal or focus of your sustainability efforts this year, go back to that report for impact data to make clear how your work helps communities and the environment, why it matters to your stakeholders, and how it serves your business objectives. 

Bring case studies together for more compelling storytelling. 3BL clients often work with our team to turn small segments of their annual reports into shareable blog posts and articles to publish through our network. But if you’re feeling the pressure to hold off on those feel-good stories, try beefing them up to add more value. 

Rather than a 350-word blurb on your annual volunteer day riffed from a sidebar of your report, turn the page (or two) to include metrics on employee engagement and retention, case studies on how supporting your hometown has helped your organization build trust, or spotlights on your nonprofit and community partners. Rather than a quick hit on your latest renewable energy investment, branch out to discuss how your organization approaches energy procurement more broadly and why renewables matter for your team. A bigger story is often a better story (and a more defensible one, both internally and externally). 

3BL clients often work with our team to turn small segments of their annual reports into shareable blog posts and articles to publish through our network. But if you’re feeling the pressure to hold off on those feel-good stories, try beefing them up to add more value. 

Rather than a 350-word blurb on your annual volunteer day riffed from a sidebar of your report, turn the page (or two) to include metrics on employee engagement and retention, case studies on how supporting your hometown has helped your organization build trust, or spotlights on your nonprofit and community partners. Rather than a quick hit on your latest renewable energy investment, branch out to discuss how your organization approaches energy procurement more broadly and why renewables matter for your team. A bigger story is often a better story (and a more defensible one, both internally and externally). 

Get your teams involved to build employee engagement and tell stories that stand out.