Consumer Insights & Sustainability Benchmark 2023

Download the 2023 edition of the Consumer Insights & Sustainability Benchmark for a deep analysis of consumer interest, expectations, and actions to strengthen your communication.

Across demographic, socio-economic, and political perspectives one thing continues to ring true: environmental, social, governance (ESG) issues matter to consumers.

According to recent research by 3BL and TriplePundit in partnership with Glow, two-thirds of U.S. adults actively seek and follow sustainability issues. This leaves room for businesses to fill in the gaps currently seen between consumer expectations and corporate ESG communication.

What do sustainable brands look like? How can you exceed the standards for CSR reporting? Our latest research reveals what issues consumers care about and how these findings can help businesses understand how to tailor their communications to different segments of consumers.