asdas
Industry Insights
MAY 29, 2025

Navigating the Silence Trap: The Case for Brand Courage


In a time of rising tariffs, attacks on diversity, equity & inclusion programs and other sustainability initiatives, U.S. businesses are navigating a deeply uncertain environment. In this episode, Daniela Ballou-Aares, founder and CEO of the Leadership Now Project, joins Mary Mazzoni, VP of Content & Executive Editor at TriplePundit, to discuss how business leaders can make progress without fear of retaliation and protect their competitiveness.

Key Insights:

  • Smart Advocacy, Not Silence: Businesses don’t need to go public with every issue. Instead, Daniela urges leaders to engage behind the scenes with local officials, build coalitions, and focus on core non-negotiables, especially where the rule of law or fair competition is at stake.
  • Misconceptions About Business Silence: While public statements have decreased since 2016, many companies are quietly advocating through litigation, lobbying, or industry networks. Examples like Costco and Marriott show that firms with deep-rooted values can stand firm on issues like DEI and still thrive.
  • Widespread Concern Across Sectors: A recent Leadership Now/Harris poll found that 80% of business leaders have a growing concern about our global competitiveness, with nearly half already seeing negative impacts from executive actions.
  • Real-World Impacts on Business: Ballou-Aares highlights how industries like footwear, represented by leaders such as Tom Florsheim, have successfully pushed back against harmful tariffs through coalitions and public advocacy, emphasizing the importance of collective action.
  • Advice for Business Leaders: Engage locally, identify allies, and understand where your company can’t afford to compromise. Staying silent is not risk-free, especially when political instability threatens operational stability and market fairness.

Watch the full episode here from our YouTube channel.

Talk to our team

Industry Insights
MAY 22, 2025

Should Companies Make Their Sustainability Goals Public?


Laura Gitman, Chief Impact Officer at BSR, weighs in on this question in our latest “What the…?” episode.

As scrutiny around corporate sustainability rises, companies are starting to question whether bold goal setting is still worth the risk. In the latest episode of 3BL’s “What the…?” video series, Mary Mazzoni sits down with Laura Gitman, Chief Impact Officer at BSR, to discuss how companies can set meaningful, credible goals that drive real progress in today’s charged landscape.

“There’s risk of setting goals. There’s risk of not setting goals,” Gitman explains. “Is it going to get used as evidence in lawsuits? We’re hearing on the other side, concerns that it’s really just seen as greenwashing.” Gitman emphasizes that “The concern around goals is certainly elevated from five or more years ago.”

Gitman offers practical advice for organizations rethinking their approach, including a shift toward fewer, more focused goals, and embracing flexibility and realism over lofty ambition.

A few other highlights from the conversation:

  • Public goals aren’t always essential—except when they are. If collaboration or employee engagement is key, going public with your goals can drive alignment and action.
  • Realistic over aspirational. Companies are favoring achievable goals tied to business strategy over flashy, high-reaching promises that lack follow-through.
  • Refocus, don’t retreat. With 2025 targets expiring, now’s the time to sharpen your strategy, not abandon goal setting altogether.
  • Execution matters. A goal without governance, accountability, and a clear plan won’t deliver results.

For companies grappling with how to set goals that are both ambitious and attainable, this episode offers a clear-eyed roadmap forward.

Talk to our team

Leadership Perspectives
MAY 14, 2025

Tired of Your Sustainability Report Collecting Dust? Here’s the Fix.


It’s that time of year again! Along with the sweet smell of daffodils and cherry blossoms, spring also signals the arrival of sustainability reporting season.

According to our partners at the Governance & Accountability Institute, more than 98% of the largest U.S. companies now issue annual reports detailing progress toward their sustainability goals and celebrating the programs that helped them to make a positive impact. 

For most companies, the annual report is the single largest piece of sustainability communications they’ll publish all year, and teams often spend the better part of the fall and winter months putting it together. 

3BL has helped organizations bring their reports from the scarcely visited corners of their websites out to a broader audience for over a decade. But beyond reaching core stakeholders with the report itself, at a time when sustainability communications are under increasing scrutiny, that 150-page longread can serve as a guidepost for effective content planning across the year. Here’s how to make the most of it. 

Use your report as a data source to tell credible, business-focused stories all year long. Sustainability communicators are walking a thin line. On one side, a growing segment of consumers are seeking responsible businesses. On the other, regulators in the European Union are clamping down on unsubstantiated green claims, while some political critics in the U.S. question whether sustainability efforts detract from core business value. 

One thing that can address all of these challenges? Data. 

Demonstrating direct evidence of the value and efficacy of sustainability programming not only helps to ward off would-be critics, but it also reduces the risk of being labeled a greenwasher and helps to build trust with stakeholders. And your report is likely the most robust data dump you have. Each time you mention an issue, goal or focus of your sustainability efforts this year, go back to that report for impact data to make clear how your work helps communities and the environment, why it matters to your stakeholders, and how it serves your business objectives. 

Bring case studies together for more compelling storytelling. 3BL clients often work with our team to turn small segments of their annual reports into shareable blog posts and articles to publish through our network. But if you’re feeling the pressure to hold off on those feel-good stories, try beefing them up to add more value. 

Rather than a 350-word blurb on your annual volunteer day riffed from a sidebar of your report, turn the page (or two) to include metrics on employee engagement and retention, case studies on how supporting your hometown has helped your organization build trust, or spotlights on your nonprofit and community partners. Rather than a quick hit on your latest renewable energy investment, branch out to discuss how your organization approaches energy procurement more broadly and why renewables matter for your team. A bigger story is often a better story (and a more defensible one, both internally and externally). 

Bring case studies together for more compelling storytelling.

3BL clients often work with our team to turn small segments of their annual reports into shareable blog posts and articles to publish through our network. But if you’re feeling the pressure to hold off on those feel-good stories, try beefing them up to add more value. 

Rather than a 350-word blurb on your annual volunteer day riffed from a sidebar of your report, turn the page (or two) to include metrics on employee engagement and retention, case studies on how supporting your hometown has helped your organization build trust, or spotlights on your nonprofit and community partners. Rather than a quick hit on your latest renewable energy investment, branch out to discuss how your organization approaches energy procurement more broadly and why renewables matter for your team. A bigger story is often a better story (and a more defensible one, both internally and externally). 

Get your teams involved to build employee engagement and tell stories that stand out.

Think about each section and subtopic of your report as a touchpoint for your 2025 content calendar — and don’t restrict yourself to the words you already have on the page. Turning that massive effort into a year’s worth of stories that sing doesn’t have to be time consuming or resource intensive.

In one simple example, consider sending short surveys or questionnaires to the teams behind your biggest sustainability accomplishments, and use the quotes in future communications on the topic. Beyond bringing your stories to life, involving employees serves to raise internal awareness of your sustainability work and build engagement among those seeking purpose in their jobs. 

The bottom line…

Why spend months on something just to bury it? If you’re feeling shaky in your sustainability storytelling or facing internal pushback, the data, perspective and clear vision put forward in your report can help to bring back your confidence and guide your way. And we’re here to help!

Talk to our team

Industry Insights
MAY 14, 2025

Beyond Commitments: What Really Builds Trust in Business


3BL’s ‘What the…?’ series tackles the high-stakes future of trust in business.

In the latest episode of 3BL’s ‘What the…?’ video series, industry leaders break down one of today’s biggest business challenges: trust. With stakeholders demanding more transparency and accountability than ever, brands must rethink how they build credibility— or risk losing their audience entirely.

Featuring insights from John Harper, Chief Executive Officer of FSG, and Noa Gafni, Managing Director of FSG, this conversation uncovers what drives consumer confidence, how companies can navigate reputational risks, and why trust is now a non-negotiable asset when it comes to sustainability and social impact.

“What builds trust is being able to tell that story of the transformed outcomes, what it means for the communities and the customers and other stakeholders that you’re working for, and importantly, what it means for your business,” says Harper.

Watch the episode now.

Key insights from the episode include:

  • Trust is earned, not assumed – Consumers and stakeholders demand proof, not promises.
  • Authenticity wins – Audiences can spot performative actions a mile away; real impact matters.
  • Transparency mitigates risk – Openness about challenges builds resilience and credibility.
  • Trust drives business value – Companies that prioritize building trust see stronger engagement and loyalty.

Gafni notes, “If companies were able to rebuild trust with communities, with their employees, with their customers, with their investors and with their stakeholders around these initiatives… that will ladder up to big systemic changes.”

Talk to our team

Blurred crowd of unrecognizable at the street
Industry Insights
MAY 14, 2025

The Big Thing Americans Agree On

Here’s a hint: It has nothing to do with politics.


Download our breakthrough research report to unlock:

Essential Impact Intelligence

  • Why 73% of Americans believe they can influence corporate behavior
  • The unexpected political insights challenging conventional wisdom
  • Previously unreleased data on generational purchase drivers
  • The hidden gap between consumer confidence and corporate expectations

An Actionable Framework

  • Our proven 3B’s methodology for navigating complex market shifts
  • Evidence-based approaches to maximize market opportunity

Who Needs this Report?

  • Corporate Communications Teams
  • Sustainability Leaders
  • Brand Leaders

Download the Research Now

Talk to our team

Events
MAY 1, 2025

Network Effect ATL


3BL and Renaissance94 were pleased to present Network Effect ATL, a morning of solutions-driven conversations on sustainability, social impact and resilience.

This special event brought together corporate, civic, university and community leaders along with sports, entertainment, and cultural influencers, for fast-pacedfdfd, intentional conversations highlighting the power of intentional partnerships to scale intentional impact.

Talk to our team

Manhattan Bridge between Manhattan and Brooklyn over East River seen from a narrow alley enclosed by two brick buildings on a sunny day in Washington street in Dumbo, Brooklyn, NYC
Events
MAY 1, 2025

Salon Dinner: Brooklyn


Join 3BL on Thursday, March 6 at 7 p.m. ET for community, cocktails and the tastiest Italian cuisine in downtown Brooklyn

Registration for this event has closed.

Corporate communications leaders from New York and those in town for the annual Conference Board comms event are welcome to join this informal gathering to network with peers, learn and enjoy terrific food and drink.

Kicking off dinner, 3BL Vice Chair Dave Armon’s fireside chat with Melina Vissat, head of communications, North America, for DP World, which won a Titanium Lion in 2024 for its innovative campaign, “The Move to Minus 15.”   We will also lead group discussion on innovative ways brands are harnessing the power of AI to enhance brand reputation.

Our salon dinner will take place at Verde on Smith, whose menu is characterized by fresh, simple, flavorful ingredients – the essence of Italian cuisine specializing in fresh and delicious Italian seafood, pasta, appetizers, and tasty desserts. Paired with local brews, signature cocktails, and a wide selection of wine, there is something for everyone to enjoy.

Talk to our team

Events
MAY 1, 2025

Network Effect Charlotte


Welcome to Network Effect, a series of conversations that spur vital action on the most pressing issues of the moment. 

Network Effect: Charlotte took place at the Truist Center on December 11 from 9 a.m. to 11:30 a.m., where industry leaders explored bold solutions to challenges facing people and the planet. Each Network Effect event brings together corporate leaders to discuss critical sustainability and social impact topics. Gain insights, expand your network, and connect with a community committed to meaningful, global change.

Talk to our team